The Premier Summit for IT Leadership & Infrastructure Strategy

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Date(s) - 30/06/2026 - 01/07/2026
12:00 am

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Child friendly: No

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AGENDA

9:00 AM – 9:30 AM | Opening Keynote
Beyond the Ticker: Why Your 2025 NOC is Your Business’s Central Nervous System
Keynote Speaker: Dr. Anya Sharma, Futurist & Author of “The Autonomous Enterprise”
We’ll open by exploring the macro shifts—AI integration, the expanding attack surface, and the demand for business-centric analytics like managed noc services—that make the 2025 NOC partnership fundamentally different from the break-fix models of the past.

9:30 AM – 10:30 AM | Masterclass Session 1
The 2025 MSP Checklist: 10 Non-Negotiable Capabilities
Forget the generic RFPs. This session dives into the specific, advanced capabilities you must demand, including:

  • AIOps & Predictive Analytics: From simple alerting to predicting failures.

  • Proactive Threat Hunting: Moving beyond SOC-alerts to NOC-led mitigation.

  • Cloud-Native & Multi-Cloud Expertise: Managing performance across AWS, Azure, GCP, and the edge.

  • Business Outcome SLAs: Measuring uptime in terms of revenue and user experience, not just server pings.

10:30 AM – 11:00 AM | Networking Break
Connect with peers and solution experts in the virtual lounge or at our in-person innovation pods.

11:00 AM – 12:00 PM | Interactive Panel
The “Great Reveal”: A Live MSP Capabilities Assessment
Watch as our expert panel grills anonymized MSP proposals against our 2025 checklist. See firsthand how to spot marketing fluff versus genuine, future-proofed capability.

  • Moderator: Michael Chen, CIO of a Fortune 500 retailer.

  • Panelists: Top analysts from Gartner and Forrester.

12:00 PM – 1:00 PM | Lunch & Learn Roundtables
Choose your focus area for intimate, facilitated discussions:

  • Table A: The Cost of Complacency: Calculating the True ROI of a Proactive NOC.

  • Table B: Securing Your Supply Chain: The NOC’s Role in Third-Party Risk.

  • Table C: In-House vs. Outsourced: Building a Hybrid Ops Model.

1:00 PM – 2:00 PM | Masterclass Session 2
The Art of the Partnership: Negotiating Contracts for Flexibility & Innovation
Your contract can be a cage or a catalyst. Learn how to structure agreements for 2025 that include:

  • Innovation Clauses: Ensuring access to new tools and AI features.

  • Flexible Scaling: Adapting to M&A and rapid business growth.

  • Transparency & Reporting: Getting beyond PDF reports to real-time dashboards and business insights.

2:00 PM – 3:00 PM | Case Study Fire-Side Chat
From Reactive to Revolutionary: How UniCore Transformed Their Business with a Next-Gen NOC
Hear the candid story from UniCore’s CTO and their MSP partner on the 18-month journey to a fully integrated, AI-driven operations center, and the business results it delivered.

3:00 PM – 3:30 PM | Afternoon Break
Final chance to visit our virtual resource center or demo pods.

3:30 PM – 4:30 PM | Future Gaze Session
2030 on the Horizon: The Skills, Tools, and Threats Your NOC Must Anticipate
The decisions you make today must stand the test of time. We’ll explore the emerging trends—Quantum Computing risks, AI governance, and the fully autonomous NOC—to ensure your partnership is built for the next decade, not just the next contract term.

4:30 PM – 5:00 PM | Closing Keynote & Call to Action
Your Strategic Roadmap: The 90-Day Plan to Selecting the Right Partner
We’ll synthesize the day’s learnings into a clear, actionable roadmap. Leave with a concrete plan for building your internal team, crafting your RFP, and beginning the vendor evaluation process with confidence.

Who Should Attend?

This symposium is exclusively designed for leaders responsible for operational resilience, innovation, and cost-effectiveness:

  • Chief Information Officers (CIOs)

  • Chief Technology Officers (CTOs)

  • Heads of IT Infrastructure & Operations

  • Directors of Network & Cloud Strategy

  • IT Procurement & Sourcing Specialists

  • Chief Information Security Officers (CISOs)

You Will Leave This Event With:

  • A Future-Proof Evaluation Framework: A comprehensive checklist tailored for the 2025 landscape.

  • Negotiation Leverage: Key insights into contract terms and pricing models.

  • Peer Validation: Real-world case studies and benchmarks from industry leaders.

  • A Clear Action Plan: A 90-day step-by-step guide to executing a successful selection process.

Don’t just outsource your problems. Insource a competitive advantage.

[REGISTER NOW BUTTON] | Download our pre-event whitepaper: “The State of the NOC in 2025”

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